Your Client Gallery Platform Is Shutting Down: Here’s Your Action Plan

If you’ve been using Pass+ to deliver and showcase client galleries, I have important news: the platform is shutting down on October 31st. If this caught you off guard, you’re not alone. The photography community has been reeling from this announcement, and I want to help you navigate what comes next.

Understanding the Timeline

Photographers started receiving notification emails in early September, with dashboard banners confirming the shutdown. This gives you roughly two months to act, which is tight but manageable if you start now. The key is not to panic and instead approach this systematically.

Your Three Options

1. Accept the Automatic Migration

Pass+ is offering a free, automatic transition to Pic-Time for affected users. If you’re comfortable with this solution, you can simply sit back and let the platform handle the transfer. This is the path of least resistance and might be perfect if you’ve been happy with Pass+ and want continuity in your workflow.

2. Choose a Different Platform

This is your opportunity to evaluate whether another gallery solution better serves your business. Take time to research alternatives that align with your specific needs—whether that’s pricing, customization options, mobile accessibility, or integration with your existing systems.

3. Manually Download and Archive Your Work

Regardless of which option you choose, I strongly recommend downloading all your galleries and client images as a backup. You never know when a platform might disappear, so maintaining your own master copies is essential professional practice.

My Honest Perspective

Situations like this remind us of an important business lesson: relying entirely on third-party platforms carries real risks. Your client galleries are assets that deserve protection. Moving forward, I encourage you to think about diversifying your digital infrastructure and keeping redundant copies of important work.

Action Items to Complete Now

  1. Log into your Pass+ account and assess how many active galleries you’re managing
  2. Download backup copies of your client images and galleries
  3. Research alternative platforms that match your workflow
  4. If staying with automatic migration, note the October 31st deadline
  5. Create a timeline for informing clients about any changes to how they access their photos

This transition, while inconvenient, is also a chance to optimize your client delivery system. Use it as an opportunity to evaluate whether your current setup truly serves your business well.

What platform are you considering next? Taking time to make a thoughtful choice now will save you headaches down the road.